Mirax Terms and Conditions

Welcome to Mirax Online Casino. These Terms and Conditions govern your use of our website, Mirax Casino.com, and all services we provide, including our games, promotions, and account features. By registering an account with us, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our services. We operate under a licence issued by the Curacao Gaming Authority, licence number OGL/2024/1307/0748, and we are committed to providing a fair, transparent, and secure gaming environment for every player.

Who We Are

Mirax Casino is owned and operated by Scores55 Tech B.V., a company registered in Curacao under registration number 162990, with its registered address at Scharlooweg 39, Willemstad, Curacao. Our casino operates in full compliance with the licensing requirements set by the Curacao Gaming Authority. Throughout these terms, references to "we," "us," and "our" refer to Scores55 Tech B.V. and the Mirax Casino brand.

Eligibility Requirements

We only allow individuals who are at least 18 years of age to register and play on our platform. By creating an account, you confirm that you meet this minimum age requirement and that you are legally permitted to participate in online gambling activities in your jurisdiction. We reserve the right to request proof of age and identity at any time and may suspend your account until such verification is completed.

We do not accept players from the United States, the United Kingdom, and a number of other restricted jurisdictions across the European Union. While we do accept players from Sweden, please note that our bonuses are void for Swedish account holders due to local regulatory requirements. You are responsible for ensuring that online gambling is legal in your country of residence before you sign up.

Account Registration and Security

To access our full range of games and promotions, you must complete our Mirax casino sign up process by providing accurate and current personal information. We require one account per player, household, and IP address. Attempting to register multiple accounts may result in the closure of all associated accounts and forfeiture of any funds or bonuses.

  • We require you to keep your login credentials confidential at all times
  • You are responsible for all activity carried out through your Mirax casino login
  • We ask that you notify our support team immediately if you suspect unauthorised access
  • We may request identity verification documents before processing withdrawals

Bonuses and Promotions

We offer a range of promotional incentives, including our welcome package, reload bonuses, free spins, and VIP rewards. Every Mirax casino bonus code or promotional offer is subject to specific wagering requirements and terms, which we publish alongside each promotion. Our standard welcome package requires a 45x wagering requirement, and before any withdrawal is processed, your deposit must be wagered 3x on slots or 10x on table and live games.

Any Mirax casino bonus codes, including free spin offers and reload promotions, must be entered correctly at the time of deposit where applicable. We set a maximum win limit of C$200 from standard free spins, rising to C$600 for free spins issued by a VIP manager. The maximum cashout from any bonus, including any Mirax no deposit bonus promotion we may run from time to time, is capped at 10x the original deposit amount, unless otherwise stated in a specific offer.

We reserve the right to modify, suspend, or cancel any promotion, including any Mirax casino no deposit bonus or Mirax casino free chip offer, at our sole discretion. If we determine that a player has abused a bonus, engaged in fraudulent activity, or violated our fair play policy, we may void winnings and close the associated account.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Interac, Neteller, Skrill, ecoPayz, and several cryptocurrency options such as Bitcoin, Ethereum, Litecoin, and USDT. Our Mirax casino crypto payment system allows for fast, secure transactions, and we support Mirax casino BTC deposits and withdrawals as part of our commitment to modern, flexible banking.

Our minimum deposit is C$10 or the equivalent in your chosen currency, while our minimum withdrawal amount is C$20. Withdrawal limits are set at C$4,000 per transaction, C$20,000 per week, and C$80,000 per month, with higher ceilings available to our VIP players. Balances exceeding EUR 40,000 will be paid out in monthly instalments of EUR 40,000 each. We require completed KYC verification before processing any withdrawal request.

Progressive jackpot wins are always paid in full and are not subject to the instalment structure described above. Processing times vary by method: withdrawals via Interac, e-wallets, and cryptocurrency are typically instant, while card withdrawals take three to five business days, and bank transfers or Sofort withdrawals may take five to seven business days.

Games and Fair Play

We provide access to thousands of games across more than 50 software providers, including Betsoft, BGaming, Playson, Yggdrasil, and many others. Our library includes slots, live casino games, table games, and jackpot titles, all designed to give you a genuine and entertaining Mirax casino online experience. Every game on our platform uses certified random number generation to ensure fair outcomes, and our live casino titles are streamed in real time by trusted providers including Evolution, Ezugi, Absolute Live Gaming, and LuckyStreak.

We continuously test and audit our games to maintain fairness and reliability. If you experience a technical malfunction while you play at our casino, we ask that you report it to our support team immediately so we can investigate and resolve the issue fairly.

VIP Program and Loyalty Rewards

We reward loyal players through our MCoins loyalty program and a ten-tier VIP ladder. As you progress through our VIP levels, you unlock increasingly valuable bonuses, higher withdrawal ceilings, and an elevated free-spin win cap of up to C$600. We manage VIP status internally and reserve the right to determine eligibility based on your account activity.

Responsible Gambling

We are committed to promoting responsible gambling among our players. We provide tools such as deposit limits, self-exclusion options, and reality checks to help you manage your play. If you feel your gambling habits are becoming a concern, we encourage you to contact our support team or seek help from a professional organisation.

Limitation of Liability

We do our best to ensure our platform operates smoothly at all times, but we do not guarantee uninterrupted access to our services. We are not liable for any losses resulting from technical failures, internet connectivity issues, or events beyond our reasonable control. Your use of our casino is entirely at your own risk.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We recommend that you review this page regularly, as continued use of our casino after any changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions regarding these terms, our promotions, or your account, our support team is available 24/7 via live chat, or you can reach us by email at support@Mirax Casino.com. We are always happy to assist you with any queries related to your experience at our casino.